Deploy intelligent AI chatbots to qualify ad traffic and answer support queries on Facebook Messenger. Seamlessly route conversations into powerful omnichannel flows across Email, SMS, and WhatsApp.

From Click-to-Messenger ads to direct messages—ReplyCX plugs into
the Meta ecosystem and routes conversations through intelligent AI
chatbots and omnichannel flows.
Deploy a context-aware AI chatbot that understands Facebook DM intent, captures lead details, and automatically routes users to the appropriate internal team.
Build visual workflows to route Facebook interactions. Set conditions based on keywords or intent, and automatically trigger cross-channel follow-ups on SMS, Email, or WhatsApp.
When a user clicks your Facebook ad, ReplyCX intercepts the session, launching an AI chatbot to instantly qualify them and sync their data to your CRM.
Don't jump between tabs. View a customer's entire history—from their initial Facebook DM to their latest WhatsApp message or Email—in a single threaded timeline.
When an issue demands direct human empathy, the AI chatbot flags the message in real-time and routes it to the right team member's unified inbox.

