Build Smart Bots
Without Code
Auto-Route Chats
Instant team assignment
Create intelligent conversational bots in minutes with our visual drag-and-drop builder, requiring no technical skills, just pure automation.
Drive Revenue
Convert more visitors
Two Ways to Boost Your Sales Pipeline
See how businesses transform their operations with intelligent bot automation
Automated Lead Assignment
- Leads waiting in queue, missing hot prospects
- Smart routing by lead score & expertise
- 30% faster response time, 2x conversion rate
view real examples
Smart Chat Routing
- Customers frustrated with wrong department transfers
- Agent detects intent, routes to right team instantly
- 90% first-contact resolution, happier customers
view real examples
Stop Losing Customers to Manual Processes
See how automation transforms the most common customer service pain points into competitive advantages
Manual follow-ups eating your team’s time
Your sales team spends 60% of their day on repetitive tasks like sending follow-up emails, scheduling calls, and updating CRMs. Meanwhile, hot leads go cold waiting for attention.
Average response time:
4.5 Hours
47%
Leads lost to Competitors
with Faster Response
Problem
Smart reminders that work
automatically
Our AI triggers contextual follow-ups based on customer behavior, sends personalized messages at optimal times, and updates your CRM automatically. Your team focuses on closing deals.
Average response time:
23 seconds
85%
Increase in Lead
Conversion Rate
Visitor Browses Pricing
Auto Follow - up Sent
Deal Closed
Solutions
Auto-assign chats to
available agents
Intelligent workload balancing ensures no chat goes unanswered. Our system considers agent expertise, current load, and customer priority to make perfect matches instantly.
Missed chats during business hours
0%
40%
Increase in Customer
Satisfaction
Technical Question
Alex (Tech Expert)
Billing Inquiry
Sarah (Billing Expert)
Solutions
Too many missed chats killing conversions
Customers want instant answers, but your agents are overwhelmed. Chats pile up, response times increase, and frustrated visitors leave for competitors who respond faster.
Potential Revenue Lost Annually
$ 2.3M
23%
Chats Go
Unanswered
Problem
See Our Features in Action
Experience the power of our platform with interactive walkthroughs. See exactly how these features will work in your business.
When: New chat received
If message contains "pricing" Then route to → Sales Team
Automation Active Processing 24/7
Build Smart Automation in Minutes
No coding required - just drag, drop, and deploy
Select trigger event:
New chat message
Add conditions:
Contains 'pricing'
Set action:
Route to sales team
Deploy rule:
Live in 30 seconds
Never Miss a Customer Again
Full chat management from your mobile device
Instant push notification:
High-priority lead detected
Quick reply templates:
One-tap responses
Voice-to-text:
Hands-free operation
Seamless handoff:
Transfer to desktop
10000+
Happy Conversations
5M+
Chats Processed
70%
Avg. Response Improvement
$2.3M
Revenue Generated
See Our Features in Action
Experience the power of our platform with interactive walkthroughs. See exactly how these features will work in your business.
Cart Abandonment Alerts
Automatically re-engage customers who leave items in their cart
Real-world example:
Customer leaves $200 cart → Instant discount offer → Purchase completed
Typical Results:
30%
Recovery of abandoned carts
view real examples
Instant Support Resolution
AI-powered answers for ecommerce queries using your knowledge base
Real-world example:
"Where's my order?" → Bots pulls tracking → Sends auto-update
Typical Results:
40%
Decrease in support ticket
view real examples
Lead Capture Automation
Automatically collect visitor details for your sales team
Real-world example:
Anonymous visitor → Bot captures email → CRM lead → Sales alerted
Typical Results:
50%
More Leads Captured
view real examples
Feature Adoption Nudges
Guide users to key features that drive retention
Real-world example:
User struggling → Contextual help offered → Feature mastered → Upgrade triggered
Typical Results:
40%
Improvement in feature adoption
view real examples
Ready to See These Features in Your Industry?
Get a personalized demo showing exactly how our platform works for ecommerce businesses.
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See how Smart Automation can transform your
Customer Experience
Join thousands of businesses already using our platform to automate customer conversations, boost conversions, and scale their support operations.
Cart Abandonment Alerts
No technical skills required. Our wizard guides you through every step.
Instant Results
See improvements in response time and conversion rates from day one.
Premium Support
Dedicated success manager and 24/7 technical support included.
Frequently Asked Questions
1. How quickly can I launch a chatbot using a no-code builder?
Launch a basic chatbot in under 1 hour using ReplyCX’s pre-built templates (e.g., customer support or appointment booking). For advanced flows (e.g., lead qualification), build and deploy in 2-3 days without coding.
- How it works: Choose a template → Customize questions/branding → Embed on your website or social media.
- Real example: A healthcare clinic launched a patient scheduling bot in 45 minutes, reducing phone inquiries by 60%.
How do chatbots reduce support workload and operational costs?
Chatbots automate up to 60% of repetitive tasks, cutting costs by 30-50%:
Deflect Tickets: Resolve common queries instantly (e.g., "Reset password," "Track order").
Automate Tasks: Handle appointment scheduling, return processing, and ticket creation without agent involvement.
Resource Optimization: Reduce staffing needs – 1 bot handles inquiries equivalent to 3 full-time agents.
Error Reduction: Pre-built validation (e.g., email/phone checks) prevents incorrect data entry.
*Operational Impact: Bots work 24/7, eliminating overtime costs and reducing average handling time by 73%.*
How can no-code chatbots help with lead generation and sales?
ReplyCX turns conversations into revenue through:
Smart Qualification: Ask budget/timeline questions and qualify leads.
Seamless Capture: Store responses in variables (e.g., #email, #company) and sync to CRM tools like Salesforce.
Instant Follow-ups: Send personalized materials (e.g., brochures, demo links) post-chat.
Behavioral Triggers: Start conversations when users browse pricing pages or abandon carts.
Lead Nurturing: Automate drip campaigns based on chat interactions to move prospects down the funnel.
Can non-technical teams update chatbots without developers?
Absolutely. ReplyCX’s no-code platform enables:
Live Editing: Update messages, logic, or flows in seconds via drag-and-drop editor.
Collaboration: Share bot previews with teams for feedback.
Advanced Logic: Create rules using dropdown menus (e.g., "Show bot only if visitor is from the USA").
Version Control: Safely test changes and revert to earlier versions if needed.
Empowerment: Marketing/support teams own bot management – no tickets or developer dependencies.
How does Live Chat Automation improve conversions?
Live Chat Automation significantly boosts conversion rates by deploying Conversational AI that engage high-potential leads at critical moments, then guiding them toward decisive actions with personalized pathways.
Proactive Engagement: Trigger chats based on user behavior (e.g., 60-second page dwell time).
AI-Powered Assistance: Suggest agent responses during live chats using trained knowledge bases.
Priority Routing: Instantly route high-intent leads (e.g., "Buy now" requests) to sales teams.
After-Hours Capture: Qualify leads and book demos 24/7.
*Efficiency: Reduce response times from 10 minutes to 90 seconds, preventing lead drop-off.*
What analytics will I get from chatbot interactions?
Gain actionable insights with real-time dashboards:
Volume Metrics: Total conversations, chats per channel (Web/WhatsApp), and peak hours.
Efficiency Data: Average conversation duration, abandonment rates, and completion percentages.
Quality Indicators: CSAT (Customer Satisfaction) scores, escalation rates, and fallback triggers.
Conversion Tracking: Lead capture rates, form completions, and ROI per bot.
