Find the Right Plan for your business
Choose a plan that fits your needs. Starts with a 7- day trial to test all ReplyCX features for free.
Select Plan
Conversations I need every monthly are,
Starter Pack
Early-stage startups
Starts From
$
79
/
month
- Core no-code bot builder
- Basic AI Chat Flow
- Standard Analytics
- Up to 3 Agents
- Essential Integrations
- Email Support
Conversations
2,000
Growth Pack
Growing SMEs
$
199
/
month
Starts From
- Live chat handoff (5 Agents)
- Enhanced Analytics
- No ReplyCx Branding
- CRM/E-Commerce Integration
- Priority Email Support
Conversations
7,500
Pro Pack
Mid-size & advanced users
$
499
/
month
Starts From
- AI Studio (GPT Integration)
- Custom Knowledge Base
Training - Multi-Channel Support (Web/SMS/Social)
- API/Web hooks
- Priority Chat Support
Conversations
20,000
Enterprise Pack
Large enterprises
Custom
- All Pro features + Dedicated Manager
- HIPAA/SSO Compliance
- On-Prem/VPC Deployment
- Unlimited Conversations
Conversations
> 20,00
Frequently Asked Questions
1. How quickly can I launch a chatbot using a no-code builder?
Launch a basic chatbot in under 1 hour using ReplyCX’s pre-built templates (e.g., customer support or appointment booking). For advanced flows (e.g., lead qualification), build and deploy in 2-3 days without coding.
- How it works: Choose a template → Customize questions/branding → Embed on your website or social media.
- Real example: A healthcare clinic launched a patient scheduling bot in 45 minutes, reducing phone inquiries by 60%.
How do chatbots reduce support workload and operational costs?
Chatbots automate up to 60% of repetitive tasks, cutting costs by 30-50%:
Deflect Tickets: Resolve common queries instantly (e.g., "Reset password," "Track order").
Automate Tasks: Handle appointment scheduling, return processing, and ticket creation without agent involvement.
Resource Optimization: Reduce staffing needs – 1 bot handles inquiries equivalent to 3 full-time agents.
Error Reduction: Pre-built validation (e.g., email/phone checks) prevents incorrect data entry.
*Operational Impact: Bots work 24/7, eliminating overtime costs and reducing average handling time by 73%.*
How can no-code chatbots help with lead generation and sales?
ReplyCX turns conversations into revenue through:
Smart Qualification: Ask budget/timeline questions and qualify leads.
Seamless Capture: Store responses in variables (e.g., #email
, #company
) and sync to CRM tools like Salesforce.
Instant Follow-ups: Send personalized materials (e.g., brochures, demo links) post-chat.
Behavioral Triggers: Start conversations when users browse pricing pages or abandon carts.
Lead Nurturing: Automate drip campaigns based on chat interactions to move prospects down the funnel.
Can non-technical teams update chatbots without developers?
Absolutely. ReplyCX’s no-code platform enables:
Live Editing: Update messages, logic, or flows in seconds via drag-and-drop editor.
Collaboration: Share bot previews with teams for feedback.
Advanced Logic: Create rules using dropdown menus (e.g., "Show bot only if visitor is from the USA").
Version Control: Safely test changes and revert to earlier versions if needed.
Empowerment: Marketing/support teams own bot management – no tickets or developer dependencies.
How does Live Chat Automation improve conversions?
Live Chat Automation significantly boosts conversion rates by deploying Conversational AI that engage high-potential leads at critical moments, then guiding them toward decisive actions with personalized pathways.
Proactive Engagement: Trigger chats based on user behavior (e.g., 60-second page dwell time).
AI-Powered Assistance: Suggest agent responses during live chats using trained knowledge bases.
Priority Routing: Instantly route high-intent leads (e.g., "Buy now" requests) to sales teams.
After-Hours Capture: Qualify leads and book demos 24/7.
*Efficiency: Reduce response times from 10 minutes to 90 seconds, preventing lead drop-off.*
What analytics will I get from chatbot interactions?
Gain actionable insights with real-time dashboards:
Volume Metrics: Total conversations, chats per channel (Web/WhatsApp), and peak hours.
Efficiency Data: Average conversation duration, abandonment rates, and completion percentages.
Quality Indicators: CSAT (Customer Satisfaction) scores, escalation rates, and fallback triggers.
Conversion Tracking: Lead capture rates, form completions, and ROI per bot.