ReplyCX Alerts Program Support

ReplyCX Alerts is a mobile messaging program operated by ReplyCX that delivers one-time passcodes (OTPs), account updates, loyalty notifications, order and pickup status, non-promotional greetings, and 1:1 customer support messages. Merchant names may appear in message bodies for clarity, but all messaging is templated and controlled by ReplyCX. Message frequency varies by activity. Msg&data rates may apply.

Here to help

  • HELP: Reply HELP for program details or support contact information.
  • STOP: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to stop receiving messages.
  • START: Reply START to re-subscribe after opting out.
  • Example Messages:
    “Your OTP for login is 123456. Do not share this code.”
    “Your pickup order from [[MerchantName]] is ready today between 3:00–4:00 PM.”
    “Thanks for joining [[MerchantName]] Rewards. Your digital loyalty card is attached.”
  • You can reach us at messagesupport@reply.cx
    Or call 321-281-6886
  • Terms of Conditions Privacy Policy
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