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Ecommerce Customer Support
Handle the return/replacement requests for orders and provide human live chat.
09 Mins
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General Customer Support
Support your customers round the clock - Create service tickets, Ticket Status and answer FAQs
09 Mins
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Appointment Booking for Hospitals
Schedule doctor appointments seamlessly with the required department effortlessly.
09 Mins
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Lead Generation for Insurance Policy
Reduce operational expenses, improve customer experience without increasing overhead with a virtual manager.
09 Mins
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Appointment Booking
Collect the necessary details to book an appointment for your service through bots.
09 Mins
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Lead Generation for Brokers
Generate leads by prospects looking to buy, sell and invest in the real estate market.
09 Mins
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Lead Generation for a Real Estate Property
Generate leads, provide information on your properties, and schedule site visit or book sales calls.
09 Mins
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Scheduling a Property Tour
Make it easy for your future prospect to book a property tour by your virtual assistant
09 Mins
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Property Showcasing
Showcase your properties and its common queries like amenities, floorplan, location etc.
09 Mins
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Lead Generation for Real Estate
Generate leads with our easy to use and deploy real-estate lead generation template
09 Mins
Read
Scheduling Site Visit for Real Estate
Schedule property tours with your visitors in minutes with our schedule site visit template.
09 Mins
Read
Branding for Real Estate
Create a long-lasting impression of your properties on your visitors with our branding template.
09 Mins
Read
Create your own AI first Workflow
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Frequently Asked Questions
1. How quickly can I launch a chatbot using a no-code builder?
Launch a basic chatbot in under 1 hour using ReplyCX’s pre-built templates (e.g., customer support or appointment booking). For advanced flows (e.g., lead qualification), build and deploy in 2-3 days without coding.
- How it works: Choose a template → Customize questions/branding → Embed on your website or social media.
- Real example: A healthcare clinic launched a patient scheduling bot in 45 minutes, reducing phone inquiries by 60%.
How do chatbots reduce support workload and operational costs?
Chatbots automate up to 60% of repetitive tasks, cutting costs by 30-50%:
Deflect Tickets: Resolve common queries instantly (e.g., "Reset password," "Track order").
Automate Tasks: Handle appointment scheduling, return processing, and ticket creation without agent involvement.
Resource Optimization: Reduce staffing needs – 1 bot handles inquiries equivalent to 3 full-time agents.
Error Reduction: Pre-built validation (e.g., email/phone checks) prevents incorrect data entry.
*Operational Impact: Bots work 24/7, eliminating overtime costs and reducing average handling time by 73%.*
How can no-code chatbots help with lead generation and sales?
ReplyCX turns conversations into revenue through:
Smart Qualification: Ask budget/timeline questions and qualify leads.
Seamless Capture: Store responses in variables (e.g., #email, #company) and sync to CRM tools like Salesforce.
Instant Follow-ups: Send personalized materials (e.g., brochures, demo links) post-chat.
Behavioral Triggers: Start conversations when users browse pricing pages or abandon carts.
Lead Nurturing: Automate drip campaigns based on chat interactions to move prospects down the funnel.
Can non-technical teams update chatbots without developers?
Absolutely. ReplyCX’s no-code platform enables:
Live Editing: Update messages, logic, or flows in seconds via drag-and-drop editor.
Collaboration: Share bot previews with teams for feedback.
Advanced Logic: Create rules using dropdown menus (e.g., "Show bot only if visitor is from the USA").
Version Control: Safely test changes and revert to earlier versions if needed.
Empowerment: Marketing/support teams own bot management – no tickets or developer dependencies.
How does Live Chat Automation improve conversions?
Live Chat Automation significantly boosts conversion rates by deploying Conversational AI that engage high-potential leads at critical moments, then guiding them toward decisive actions with personalized pathways.
Proactive Engagement: Trigger chats based on user behavior (e.g., 60-second page dwell time).
AI-Powered Assistance: Suggest agent responses during live chats using trained knowledge bases.
Priority Routing: Instantly route high-intent leads (e.g., "Buy now" requests) to sales teams.
After-Hours Capture: Qualify leads and book demos 24/7.
*Efficiency: Reduce response times from 10 minutes to 90 seconds, preventing lead drop-off.*
What analytics will I get from chatbot interactions?
Gain actionable insights with real-time dashboards:
Volume Metrics: Total conversations, chats per channel (Web/WhatsApp), and peak hours.
Efficiency Data: Average conversation duration, abandonment rates, and completion percentages.
Quality Indicators: CSAT (Customer Satisfaction) scores, escalation rates, and fallback triggers.
Conversion Tracking: Lead capture rates, form completions, and ROI per bot.
