Multiply Conversations,
Not Costs
Automate Customer touch points across WhatsApp, SMS, and Email.
Pay per account. Not per User.
Businesses Powering Support
with ReplyCX"
Drowning in support chaos? See how 100+ teams automated 64% of queries with our AI Studio, unified chat/email/WhatsApp in one dashboard, and freed agents to build genuine customer loyalty.
Why Support
Teams Switch to
ReplyCX
No-Code Interface
Omnichannel Management
Smart
Automation
Create flexible workflows that integrate smoothly with your lead generation strategies. We help you build lasting relationships based on enriching experiences.
Customizable Workflows
Actionable Insights
Upscale CX Like Enterprise Giants
Centralize chat, email, and social conversations in a single dashboard while deploying AI agents that adapt to your brand for enterprise-grade CX.
Design a Custom AI Agent
How ReplyCX
Transforms your Customer Journey
Our AI-Powered Solutions Help You Automate, Accelerate, and Manage Every Stage of Your Sales and Marketing Funnel!
Lead Generation
Gather, qualify, and engage leads 24/7! Never miss an inbound lead with AI-directed workflows
Omnichannel Sales Engagement
Engage with your prospects on any channel they prefer, and manage all channels with a single platform!
CX Revolution Starts Here
Break free from chaotic inboxes. Launch AI agents that learn your brand instantly, conquer chat/email/social from one dashboard, start your transformation today.
30%
CSAT
Scores Upscaled
Personalized AI + human teamwork boosts satisfaction by 30%. Real conversations turn frustrated users into loyal customers. See results in first billing cycle.
64%
Faster Resolution Across the Channels
Unified chat, email, WhatsApp in one dashboard cuts response times by 64%. No more lost messages or channel-switching. Teams focus, customers smile.
70%
Queries Resolved Instantly by AI
Our AI studio handles 70% of repetitive tickets, order checks, password resets, and tracking updates, freeing agents for complex customer relationships.
Real Results: See Why They Chose ReplyCX
Industry leaders cut ticket volume, sped up replies, and saw satisfaction surge. See how they're scaling support with smiles.
ReplyCX unified our WhatsApp, SMS, and email. Customer response time dropped 80%, satisfaction soared.
- Sarah K. | COO, E-commerce Brand
Automated 24/7 booking journeys tripled leads. We scaled consults without hiring. Game-changer for coaches.
- David R. | CEO, Coaching Platform
Saved $50k/year in support costs. Our AI agents handle 90% of queries instantly. Ops team now focuses on growth.
- Miguel T. | COO, Health & Wellness Retail
ROI clarity transformed us. Saw 22% higher conversions after optimizing flows with ReplyCX’s analytics.
- Priya M. | Manager, D2C Subscription Service
Ready-Made Smart Workflow Templates
Pre-Built Solutions Dedicated to Your Industry's Cx Requirements
Appointment Booking
Collect the necessary details to book an appointment for your service through bots.
Lead Generation for Insurance Policy
Reduce operational expenses, improve customer experience without increasing overhead with a virtual manager.
Appointment Booking for Hospitals
Schedule doctor appointments seamlessly with the required department effortlessly.
Property Showcasing
Showcase your properties and its common queries like amenities, floorplan, location etc.
Lead Generation for Brokers
Generate leads by prospects looking to buy, sell and invest in the real estate market.
General Customer Support
Support your customers round the clock - Create service tickets, Ticket Status and answer FAQs
See All Templates
Security, Compliance and Integrations
Designed to protect your data while ensuring full compliance with regulations, providing peace of mind and security for your business.
Built with Security & Compliance in mind
GDPR Compliant
ReplyCX processes personal data lawfully, transparently, and for explicit purposes. We honor data subject rights, minimize data collection, and secure EU data with encryption, access controls, and strict retention policies.
HIPAA
ReplyCX ensures compliance with HIPAA, safeguarding protected health information (PHI) with encryption, secure access controls, and regular audits. We support healthcare organizations by maintaining secure, compliant workflows to protect patient privacy.
ISO 27001
We hold ISO27001 certification for our chatbot platform’s information security management system, confirming the implementation of robust security controls, risk assessments, and continuous improvement in line with industry best practices.
SOC-2 Type 2 Certified
We are SOC-2 Type 2 certified, which means that our chatbot platform undergoes regular independent audits to assess its security controls, availability, and processing integrity.
Seamlessly Integrate with your Tech Stack
Empower Teams to Focus on
Meaningful Customer Connections
Frequently Asked Questions
1. How quickly can I launch a chatbot using a no-code builder?
Launch a basic chatbot in under 1 hour using ReplyCX’s pre-built templates (e.g., customer support or appointment booking). For advanced flows (e.g., lead qualification), build and deploy in 2-3 days without coding.
- How it works: Choose a template → Customize questions/branding → Embed on your website or social media.
- Real example: A healthcare clinic launched a patient scheduling bot in 45 minutes, reducing phone inquiries by 60%.
How do chatbots reduce support workload and operational costs?
Chatbots automate up to 60% of repetitive tasks, cutting costs by 30-50%:
Deflect Tickets: Resolve common queries instantly (e.g., "Reset password," "Track order").
Automate Tasks: Handle appointment scheduling, return processing, and ticket creation without agent involvement.
Resource Optimization: Reduce staffing needs – 1 bot handles inquiries equivalent to 3 full-time agents.
Error Reduction: Pre-built validation (e.g., email/phone checks) prevents incorrect data entry.
*Operational Impact: Bots work 24/7, eliminating overtime costs and reducing average handling time by 73%.*
How can no-code chatbots help with lead generation and sales?
ReplyCX turns conversations into revenue through:
Smart Qualification: Ask budget/timeline questions and qualify leads.
Seamless Capture: Store responses in variables (e.g., #email, #company) and sync to CRM tools like Salesforce.
Instant Follow-ups: Send personalized materials (e.g., brochures, demo links) post-chat.
Behavioral Triggers: Start conversations when users browse pricing pages or abandon carts.
Lead Nurturing: Automate drip campaigns based on chat interactions to move prospects down the funnel.
Can non-technical teams update chatbots without developers?
Absolutely. ReplyCX’s no-code platform enables:
Live Editing: Update messages, logic, or flows in seconds via drag-and-drop editor.
Collaboration: Share bot previews with teams for feedback.
Advanced Logic: Create rules using dropdown menus (e.g., "Show bot only if visitor is from the USA").
Version Control: Safely test changes and revert to earlier versions if needed.
Empowerment: Marketing/support teams own bot management – no tickets or developer dependencies.
How does Live Chat Automation improve conversions?
Live Chat Automation significantly boosts conversion rates by deploying Conversational AI that engage high-potential leads at critical moments, then guiding them toward decisive actions with personalized pathways.
Proactive Engagement: Trigger chats based on user behavior (e.g., 60-second page dwell time).
AI-Powered Assistance: Suggest agent responses during live chats using trained knowledge bases.
Priority Routing: Instantly route high-intent leads (e.g., "Buy now" requests) to sales teams.
After-Hours Capture: Qualify leads and book demos 24/7.
*Efficiency: Reduce response times from 10 minutes to 90 seconds, preventing lead drop-off.*
What analytics will I get from chatbot interactions?
Gain actionable insights with real-time dashboards:
Volume Metrics: Total conversations, chats per channel (Web/WhatsApp), and peak hours.
Efficiency Data: Average conversation duration, abandonment rates, and completion percentages.
Quality Indicators: CSAT (Customer Satisfaction) scores, escalation rates, and fallback triggers.
Conversion Tracking: Lead capture rates, form completions, and ROI per bot.